Frequently Asked Questions

If paying by credit card, how will I receive my receipt?

We email a copy of your receipt the following day once the order has shipped.

How long until my order arrives?

We process and ship all in stock orders within 1 business day. We ship UPS Ground which can take anywhere between 2-4 days usually.

How do I register and open an online account with LPM Systems?

1. Add items to your cart and click "Checkout"

2. Follow on screen instructions.

- If you have a customer number, we will register you under your existing account.

- If you're a new customer, an account will be set up upon completion of your order. If you are ordering for a business please be sure to input your company name.

* To register without placing an order please email Order@lpmsys.com.

How do I submit my Tax Exemption Certificate?

Tax rates are determined by the shipping address of your order. State laws require LPM Systems to have exemption certificates from all customers who claim a tax exemption. If the exemption certificate is not received and your state is a taxable state there will be sales tax calculated and added to your order.

You can email your Tax Exemption Certificate to Order@LPMSys.com or fax it to (541) 242-6167

For a credit of tax on an invoiced order needing to be altered or removed, please contact us at (503) 684-5679

Does LPM Systems ship Nationwide?

Yes, LPM Systems is able to ship anywhere in the United States. Ground, expedited and overnight shipping options are available.

Where LPM Systems located?

LPM Systems is located at 13240 SW Wall St, Tigard, OR 97223.

Does LPM Systems provide samples of products?

Yes. LPM Systems is able to provide a sample amount of specific products. If you would like a sample, please contact us at order@lpmsystems.com

Effective 4/2/26, we may impose a surcharge of 3% on the transaction amount for credit card transactions, which is not greater than our cost of acceptance. We do not impose a surcharge on debit cards, ACH payments, cash, or checks. Please contact our office to make arrangements for ACH payments.